Boarding Policy and Release

Fleas/Ticks: To remain a flea and tick-free environment, any pets entering our facility with these parasites will be treated at the owner's expense. If your pet is not up to date on flea/tick prevention we will require a Capstar to be given, which will be an additional fee.

Medications: Administration of medication to pets while boarding is available free of charge. All medicines must be given to our staff at check-in with detailed instructions on how they are to be administered.

Feeding: Any special food needs to be provided by the owner in prepackaged bags or clearly labeled with feeding instructions. Otherwise, all boarding pets are fed Purina EN. This is a sensitive stomach diet to help prevent stress-induced diarrhea.

Supplies/Toys: All necessary supplies for boarding are provided. Personal items may be brought, but we are not responsible for lost or damaged items.

Behavior: Please note that if we try to board the dogs together, but they are not compatible or uncomfortable, we would need to board them separately, which will result in an additional charge.

Cancellation Policy: Reservations must be canceled or rescheduled within 48 hours.

Emergency Treatment: In rare cases, emergency treatment may be needed for your pet while boarding.

In the event my pet becomes ill, I authorize the attending veterinarian to administer treatment as is considered therapeutically and/or diagnostically necessary. I also consent to the administration of such anesthetics, as are necessary and surgical procedures of an emergency nature. I understand that the Doctors or Staff will make every effort to contact me prior to any treatment or medication over a cost of $100.00 and/or surgical care of major medical emergency.

  • I agree to pay for any and all vaccinations that are deemed necessary for my pets stay.
  • If a medical problem is discovered during my pets stay, I understand that care will be provided and I agree to pay for all necessary treatment.
  • I agree to pay for flea treatment if fleas or flea dirt are found on my pet on admission or during my pets stay.
  • I understand that boarding rates are charged by the night.
  • I agree to pay in full for all services rendered at the time of discharge.
  • I understand that there are no pick ups outside of the Normal Business hours.

I agree to hold harmless any and all persons who might assist in the care of my pet, or from any claim or damages and/or administration of medication deemed necessary by the attending veterinarian. I understand this may include anesthesia. I understand the cost of treating my pet is a lawful debt. Therefore, I agree to pay any costs associated with procedures done while my pet is in boarding. Should I fail to pay at the time of discharge, I acknowledge that I am responsible for any collection agency fees (33.33%), attorney fees, and any court costs acquired due to the pursuit of payment. I allow Nall Daniels Animal Hospital and/or its agents to contact using any means I have provided on my account, including phone calls, text messages and emails, with the understanding they may be automated or artificial voice recordings.